Personal data protection policy

As part of its activities, the company MOROCCO DESERT TRIP SARL AU (hereinafter the “Company”) is required to collect and process personal data relating to prospects (“Prospects”), customers (“Customers”) and partners (“Partners”).

The data of the following people may be collected via the website (www.excursion-desert-maroc.com, hereinafter the “Site”):
– Prospects: individuals or companies (via their representatives) who wish to obtain information and/or quotes for excursions, tours and trips to Morocco (hereinafter “Tour”).
– Customers: individuals or companies who book a Tour with the Company.
– Future Partners – hotels, transport agencies, etc.

How are your personal data collected?

The Company may collect personal data concerning you in particular:
– Via the contact form available on the Site,
– Via your navigation on our site using cookies and other similar technologies. To find out more, please consult the page dedicated to Cookies policy.
– During your telephone conversations with us,
– Via the various contracts that bind us (Partners).

This personal data policy applies to all personal information and browsing data collected and processed by the various channels.
The main objective of this Personal Data Protection Policy is to bring together in a concise, transparent, understandable and easily accessible format information concerning the data processing implemented to allow you to understand under what conditions your data is processed.
The personal data protection policy is accessible from each page of the Site, in clicking on the link available at the bottom of the page.

Data controller

This personal data protection policy is implemented by the company MOROCCO DESERT TRIP SARL AU, Douar Aarib M’hamid El Ghizlane, Zagora, Morocco, ICE 003002027000023, acting as Data Controller.

Regulation applicable to personal data

Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (“GDPR”).

Fair and transparent collection of your data

In the interest of loyalty and transparency, we take care to inform the people concerned of the processing implemented. Personal data is collected fairly.

Legitimate and proportionate use of your data
When the Company is required to process data, it does so for clearly defined purposes. Each data processing implemented pursues a legitimate, determined and explicit purpose.
For each of the processing operations implemented, the Company undertakes to only collect and use data that is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

What is personal data?

This is any information relating to an identified or identifiable person, such as name, first name, age, email address or telephone number.

What personal data are processed?

As part of the processing of personal data, the Company collects and processes the following categories of data:
– Personal identification data such as first and last name, electronic address (email), telephone number and possibly age,
– Data relating to your travel plans and necessary to produce a quote,
– Exchanges with the Company;

What are the purposes of processing your personal data?

Personal identification data as mentioned above – Respond to your requests for quotes, invoicing, organization of the trip and monitoring of services; occasional relational campaigns (emailing);
– Data relating to your travel plans – establishment of proposals and organization of the Tour, establishment of quotes and invoices;
–Contents of exchanges with the Company – monitoring of the relationship with Prospects/Clients/Partners and the provision of services.

What are the legal bases for processing your personal data?

As part of our business, we collect and process several types of personal data as listed above.
These processing operations are based on one of the following legal bases:

Contract – the processing of personal data is necessary for the performance of the contract between you and the Company or as part of pre-contractual measures.

Consent – you accept the processing of your personal data by means of express consent (check box, etc.). This consent may be withdrawn at any time.

Legitimate interest – this is processing carried out in the context of our interests, which you can reasonably expect in your interactions with us and which does not result from any legal basis. In this case, we take care to find a balance between your rights and the interests we pursue.

Law or regulation – the processing of your personal data is required by law or regulatory act.

Processing – legal basis

Personal identification data – Consent / Execution of a contract,
Data relating to your travel plans – Execution of a contract,
Content of exchanges with the Company – Legitimate interest

Collecting consent

The persons concerned read and accept without reservation this personal data protection policy established by the Company, in compliance with the regulations in force.
Data subjects give their consent in several ways:
– by communicating personal data in sending an email or a contact form message,
– through a check box in a contact form,
– when accepting web browsing cookies (consult our Cookies Policy).

Who are the recipients of your personal data?

The recipients of your data are: authorized employees of the Company. We ensure that only authorized people can have access to this data.
May be recipients of your personal data, depending on what concerns them:
-The Company’s Partners with regard to the completion of the Tour,
-Professional advisors,
-Public control authorities.
Your data is not communicated, exchanged, sold or rented to any person other than those mentioned above.

How long we keep your data ?

The Company ensures that data is only kept in a form allowing the identification of the persons concerned for a period necessary for the purposes for which they are processed.
The retention periods that we apply to your personal data are proportionate to the purposes for which they were collected.
– The data allowing you to be identified are kept for 5 years after the end of the contractual relationship with you (Clients, Partners).
– Prospects: identification data is kept for 3 years from their collection or the last contact at your initiative.
– Certain personal data is kept for the period necessary to comply with a legal or regulatory obligation (example: invoices – 10 years).
– Regarding the retention period of cookies, we invite you to consult our Cookies Policy.

Personal data security

The Company attaches particular importance to the security of personal data.
The Company has implemented technical and organizational measures adapted to the degree of sensitivity of personal data, with a view to ensuring the integrity and confidentiality of the data and protecting it against any malicious intrusion, any loss, alteration or disclosure to third parties. unauthorized third parties.

Cookies

Cookies are subject to a cookie policy. We give you the possibility of managing the navigation cookies present on our site. You can configure cookies via the dedicated page.

Your rights about your personal data

You have the right to request a copy of your data and information regarding:
– the purposes of the processing,
– the categories of personal data concerned,
– the recipients or categories of recipients as well as, where applicable if such communications were to be made, the third parties to whom the personal data have been or will be communicated, in particular recipients who are established in third countries,
– when possible, the envisaged duration of retention of personal data or, when this is not possible, the criteria used to determine this duration,
– the existence of the right to request from the data controller the rectification or erasure of your personal data, the right to request a limitation of the processing of your personal data, the right to object to this processing;
– the right to make a complaint with a supervisory authority;
– information relating to the source of the data when it is not collected directly from the persons concerned;

How to exercise your rights

All the rights listed above can be exercised at the following email address: contact(at)excursion-desert-maroc.com, by providing proof of your identity by any means.
We will then have one (1) month following receipt of the request to respond to you. This deadline may be extended by two (2) months taking into account the complexity and number of requests.
We remind you that your rights are not absolute: you can exercise them within the legal framework provided and within the limits of these rights.
In certain cases we will not be able to respond favorably to your request (legal obligation, respect of our commitments to you, etc.). If this is the case, we will communicate to you the reason(s) for this refusal.

Modification of the personal data protection policy

We invite you to regularly consult this policy on our Site. It may be subject to updates.

Updated: 01/27/2024